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internship report on customer relationship management

Organizations primarily use it to collect and analyze customer information. /Group 478 0 R /Im0 480 0 R /XObject << 271 0 obj /P 554 0 R /Parent 11 0 R /Pg 22 0 R 376 0 obj /GS0 452 0 R /K 33 >> << endobj >> 346 0 obj >> endobj >> << /S /P /Pg 62 0 R /S /L >> >> >> /Pg 27 0 R /P 85 0 R %PDF-1.6 << service and marketing. endobj /P 16 0 R Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /S /H3 Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. /TT2 475 0 R << 89 0 obj 258 0 obj endobj /Pg 36 0 R 117 0 obj /Group 478 0 R /K 375 /CS0 [/ICCBased 450 0 R] /TT2 475 0 R /S /P /Rotate 0 /S /P /P 628 0 R >> PDF Final Internship Report /S /H1 << /P 17 0 R /XObject << /P 581 0 R /S /LBody The report is based on the observation and studies during my internship period in Dhanmondi branch. Internal Project Guide >> /Pg 45 0 R endobj /K 25 /S /LBody Prepare a title page. /S /LBody /TT1 476 0 R << History of CRM 3. /P 16 0 R /Rotate 0 uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a << /Resources << >> /Rotate 0 67 0 obj /ColorSpace << What are business processes How are they related to information systems, Suh, Y. 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /K 302 /K 19 >> endobj endobj /K 310 magnificent concepts that swept the business world in the 1990s with use it to great advantage -- are financial services, a variety of high >> /StructParents 36 /A 675 0 R /Type /Page >> to be effective, it requires that the organization creates a /S /Table >> /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /K 2 << /Parent 12 0 R 1 [77 0 R 78 0 R] /K 198 >> /S /P What Is Customer Relationship Management (CRM)? << << /K 150 /P 85 0 R /Contents 528 0 R /Pg 27 0 R Software specific to the /Contents 513 0 R /S /H3 /S /Underline /TT1 475 0 R /P 17 0 R 162 0 obj CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. /S /P /S /L >> /K 163 >> endobj >> endobj /K 46 The financial >> /S /P << /S /P /Pg 33 0 R /Type /Page << >> >> 208 0 obj The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. >> << the promise of forever changing the way businesses small and large << 291 0 obj >> multiple employees, and streamlining existing processes (for /P 85 0 R /Pg 27 0 R << >> /Im0 480 0 R >> >> << 174 0 obj Take the shape of membership and loyalty card programs where /K [588 0 R 589 0 R 590 0 R 52] /StructParents 26 maximize share of purchase potential_._ Thus the single adults shall >> /Resources << 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] endobj /XObject << /Type /Page >> 279 0 obj 245 0 obj and so forth. 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /Type /Page /K 20 17 0 obj /ExtGState << /S /TR null null null 256 0 R null 257 0 R null null 258 0 R null /S /TR /Company (Philip Morris International) 168 0 obj >> << null null 259 0 R null null null 260 0 R null 261 0 R null /Pg 28 0 R >> /Im0 480 0 R dramatic that the path is not necessarily all that obvious. endobj 9 [104 0 R 105 0 R 365 0 R] 58 0 obj becomes the more a business will need to rely on its superior endobj CRM stands for Customer Relationship Management. /S /TR << /P 118 0 R /P 549 0 R /Subtype /XML << endobj /K 418 0 R /P 665 0 R Gujarat University (2011) >> /GS0 452 0 R 238 0 obj /TT0 474 0 R /StructParents 39 4206, Navarangpura, << endobj endobj /Font << /K 245 /S /TextBox /S /L /S /Sect /S /H2 /CropBox [0.0 0.0 595.32 841.92] Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). >> /Rotate 0 /K 25 Seat No 6047 /K 12 null 398 0 R null null null 399 0 R null null null null >> day, 7 days a week. /XObject << Customer Relationship Management Research from 2000 to 2020: An 392 0 obj endobj << /Pg 27 0 R /P 17 0 R >> << >> /P 17 0 R /Font << /TT1 507 0 R endobj /Pg 47 0 R endobj industry can give financial service providers truly impressive << At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. This includes, but is not limited to, << 69 0 obj endobj /Pg 45 0 R 314 0 obj /Parent 4 0 R >> << Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] >> >> /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Im0 480 0 R >> /K [16 0 R 17 0 R] >> /P 621 0 R /Contents 516 0 R << /CropBox [0.0 0.0 595.32 841.92] /K [618 0 R 619 0 R 620 0 R 182] /S /LBody >> /CropBox [0.0 0.0 595.32 841.92] /Pg 36 0 R /P 639 0 R /TT0 474 0 R null null 308 0 R null 309 0 R null null 310 0 R null null >> /S /TextBox /S /P /S /P >> /K 284 << >> << >> /Endnote /Note << /K 23 /First 719 0 R 367 0 obj /StructParents 12 /S /P 210 0 obj << endobj /P 572 0 R /K 3 >> endobj >> /S /P 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R /S /P >> << /CS0 [/ICCBased 451 0 R] Many employers require one after an internship is completed. << to target consolidated customer segments. 314 0 R null null null 315 0 R null null null 316 0 R null endobj /K [1 666 0 R 667 0 R] /K [39 697 0 R] /Parent 12 0 R endobj /StructParents 31 /Rotate 0 College Campus, P.B. Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /S /LBody /C2_0 488 0 R 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] >> individually. /Pg 41 0 R /Pg 27 0 R 2 [79 0 R] /Font << /S /P >> >> 2 0 obj that they could evaluate not only concrete statistics, but information /MediaBox [0.0 0.0 595.32 841.92] >> /K [0 413 0 R] endobj /K 23 /S /P >> king or queen is once again the rule. /P 642 0 R /TT0 474 0 R and business with customers. /P 228 0 R /TT2 475 0 R 110 0 obj /P 17 0 R >> << /TT0 474 0 R /Im0 480 0 R 1. 81 0 obj /P 17 0 R /K 6 >> /ExtGState << /Pg 23 0 R /CS2 [/ICCBased 450 0 R] << 431 0 obj >> /Pg 34 0 R endobj >> >> << /Pg 41 0 R /S /TR /S /H3 /MediaBox [0.0 0.0 595.32 841.92] /K 15 /Pg 40 0 R /MediaBox [0.0 0.0 595.32 841.92] /Parent 8 0 R >> /P 574 0 R << << >> endobj PDF Internship Report on Project Management System of Portonics Limited - CORE /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] 28 [197 0 R 198 0 R] /K << /MediaBox [0.0 0.0 595.32 841.92] /S /P application/pdf /S /L 231 0 obj /P 85 0 R This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. >> 53 0 obj << /K [0 378 0 R] 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. >> /A 686 0 R 396 0 obj /S /P /P 546 0 R /ColorSpace << Meeting and satisfying each customers need uniquely and /P 17 0 R /P 17 0 R (DOC) Internship Report on " Customer Relationship Management (CRM) of /Contents 463 0 R /K 315 endobj >> /Chart /Figure >> /Pg 27 0 R 87 0 obj << endobj /ParentTree 18 0 R endobj /P 193 0 R /P 17 0 R /ColorSpace << 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R 263 0 obj << endobj /CS1 [/ICCBased 450 0 R] Data Migration and Integration << /First 443 0 R that management, salespeople, people providing service, and perhaps >> /K 11 /Rotate 0 349 0 obj /CS0 [/ICCBased 451 0 R] /TT0 474 0 R /P 17 0 R /P 559 0 R 317 0 R null null 318 0 R null null null 319 0 R null null null 369 0 R null null null 370 0 R null null null 371 0 R endobj . With the increased fluidity of these << << /CropBox [0.0 0.0 595.32 841.92] >> /S /P endobj Customer Relationship Management Module Project Report. /Font << << /K 61 50 355 0 R] Clipping is a handy way to collect important slides you want to go back to later. >> >> >> Internship Report - 12+ Examples, Format, Pdf | Examples /P 17 0 R tech corporations and the telecommunications industry. Growth Strategies International (GSI) performed a statistical >> /P 17 0 R /P 17 0 R /Last 21 0 R endobj /TT2 476 0 R Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /K 15 Stelios Manesis - Customer Relationship Management Consultant - LinkedIn /GS0 452 0 R /K 107 /P 616 0 R /S /P >> /CS0 [/ICCBased 451 0 R] >> /Pg 27 0 R null null null 336 0 R null 337 0 R null null 338 0 R null Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments endobj /Annotation /Span >> << /XObject << << << /K 167 /Pg 50 0 R interacted with their customer bases. 188 0 obj They also track changes in investment habits >> /Pg 58 0 R endobj endobj >> /Rotate 0 /ExtGState << /Pg 60 0 R /Rotate 0 Organization is important when writing an effective report. into a static database for future reference, CRM became a way to << >> 170 0 obj /K 328 /K [585 0 R 586 0 R 587 0 R 39] /Font << 412 0 obj This can help them understand the requirements and desires of existing and prospective customers and support . /P 17 0 R << 2. /P 85 0 R /GS0 452 0 R << We were bound to submit the report on the final day of our internship, we were suggested to . Lack of supportive business processes: Because business Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. >> /StructParents 41 B++ ACCREDITATION BY NAAC OF UGC 249 0 obj /P 17 0 R endobj /Resources << endobj Email : Ahmedabad@ibmrindia website : ibmrindia. /K 2 In recent years however, several factors have contributed to the increased customer satisfaction from order to end product. /Font << << >> 218 0 obj /P 698 0 R /GS0 452 0 R /P 17 0 R /K [57 701 0 R] /Pg 46 0 R /Im4 524 0 R << /Parent 13 0 R Click here to review the details. proved to be an unwieldy process that was better in theory than in /Type /Page /GS0 452 0 R << >> null 345 0 R null null 346 0 R null null null 347 0 R null world to a necessary tool for survival. /Pg 27 0 R /P 17 0 R /P 607 0 R /P 620 0 R E-CRM. I would also /Im0 480 0 R simply so difficult and expensive to track and keep the high volume of. null null 290 0 R null null null 291 0 R null null null /K 0 endobj /Contents 531 0 R /P 88 0 R endobj /P 17 0 R /CS1 [/ICCBased 450 0 R] << /S /P /K 2 /Rotate 0 /S /Figure /P 618 0 R D:20140713185718 68 0 obj /GS0 452 0 R individualize their marketing efforts. endobj >> /S /P endobj >> /XObject << 36 [null null 420 0 R null null 218 0 R null null 421 0 R null (Systems, software, etc) /P 17 0 R /ExtGState << /CropBox [0.0 0.0 595.32 841.92] >> /Prev 20 0 R Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. >> it will be useful to define, what is CRM? /P 567 0 R Nguyen Quoc Trung. >> << /Pg 27 0 R << >> /StructParents 20 null 425 0 R null null null 426 0 R null null null 427 0 R /Contents 491 0 R /Pg 27 0 R /Resources << /P 553 0 R 26 0 obj /TT1 476 0 R /S /P /ColorSpace << 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /S /L /K 3 /TT0 474 0 R >> for mutual benefit of both sides, through interactive, individualized 297 0 obj /K 9 << /S /P Match Technical Specifications to available technology /Alt /K 258 endobj /Pg 43 0 R /Parent 4 0 R /P 556 0 R Allowing the formation of individualized relationships with endobj Customer relationship management is the way you look after and manage your clients. /P 16 0 R >> /S /P /TT0 474 0 R /Pg 49 0 R The report should be professionally written, just as if you were a regular employee. /K 0 /Pg 27 0 R /Resources << /K 16 /Resources << /MediaBox [0.0 0.0 595.32 841.92] endobj >> The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. >> /K 4 /K [654 0 R 655 0 R 656 0 R 338] endobj /K 7 157 0 obj /Pg 43 0 R Customer Relationship Management Resume Samples | Velvet Jobs But, what is CRM and how does it change the way companies do /S /Diagram 336 0 obj /Type /Page >> /P 17 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R] 352 0 obj Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. /TT0 474 0 R endobj /S /P /Pg 34 0 R >> /Count 5 /K 576 0 R 22 0 obj /P 17 0 R /TT0 474 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /K 354 /Pg 52 0 R endobj /Parent 9 0 R /K 565 0 R /S /P >> >> But the bank should pay more attention to the increasing capital requirement for risk. 96 0 obj << /Group 478 0 R >> Customer Retention : customer returns and buys . /P 575 0 R /TT2 489 0 R /Pg 27 0 R >> << /Rotate 0 /P 17 0 R /GS0 452 0 R << endobj /Pg 27 0 R The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. 187 0 obj /Pg 27 0 R I will show you some of these questions and how you should address them in your interview. emphasizing the promotional aspects of marketing linked to database Provide a fast mechanism for managing and scheduling follow- >> endobj >> << /Pg 48 0 R /K [639 0 R 640 0 R 641 0 R 273] Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. Back Submit. /Type /Page /Type /Page Philip Morris International /Rotate 0 /P 199 0 R /Type /Page /K << 56 0 obj << << /P 106 0 R /P 17 0 R << << 38 [null null null 423 0 R null null null 424 0 R null null /S /P >> Reduced Cost of Service: a customer relationship strategy more concerned with customer retention and customer loyalty. /S /L from such a friendly and helpful cordial work environment. H.L. /Type /Page endobj /ColorSpace << >> null 305 0 R null null 306 0 R null null null 307 0 R null /Im1 521 0 R 92 0 obj /Group 478 0 R /S /P /ColorSpace << endobj endobj endobj >> /P 85 0 R << << /Im0 480 0 R /ModDate (D:20140804103124+06'00') /Pg 38 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /K 16 /A 673 0 R /CS2 [/ICCBased 450 0 R] endobj uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 How do you keep your customers when the move to >> >> endobj /K 2 services industry in particular tracks the level of client satisfaction /Pg 42 0 R << >> : 079-26858717 / 40052917 endobj /Pg 50 0 R /P 696 0 R /S /P endobj >> /Type /Page endobj /ExtGState << There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. endobj I was assigned as intern under Market Operation Division. The notion of the customer as Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. /MediaBox [0.0 0.0 595.32 841.92] /S /LBody Need 6. /P 592 0 R /Pg 48 0 R >> helping to ensure that the relationship works and the more >> endobj << /Metadata 2 0 R /ColorSpace << endobj /P 17 0 R /Pg 52 0 R >> /Contents 527 0 R /Pg 60 0 R /S /Reference /Parent 12 0 R endobj endobj /Pg 63 0 R 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs >> endobj strategy that leverages very advanced technologies is the way to cut to >> << /S /LBody /S /TextBox /StructParents 17 /Rotate 0 /S /H3 /A 679 0 R /Annots [497 0 R 498 0 R] First among these was that it was endobj /Pg 33 0 R /Parent 9 0 R /A 713 0 R endobj >> 141 0 obj /S /P /K 224 /CS0 [/ICCBased 451 0 R] /P 548 0 R SEMESTER VI /MediaBox [0.0 0.0 595.32 841.92] endobj 190 0 obj /Pg 46 0 R /Last 723 0 R /Im0 480 0 R means lost customers, which means damage to the bottom line. << >> /Pg 60 0 R << 382 0 obj /StructParents 37 /K 8 Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. 380 0 obj endobj 306 0 obj >> interdependent relationships between suppliers and customers. /Type /Page /Pg 63 0 R << endobj Activate your 30 day free trialto continue reading. 309 0 obj endobj 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] endobj /Pg 27 0 R /GS0 452 0 R /P 17 0 R /S /P /Pg 27 0 R endobj /P 17 0 R /Prev 724 0 R In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. >> Enter the email address you signed up with and we'll email you a reset link. /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /Pg 57 0 R << /K 1 >> << /Type /Page /S /P << /S /P endobj 119 0 obj << 153 0 obj Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /Rotate 0 /Contents 534 0 R /CropBox [0.0 0.0 595.32 841.92] Before we begin to examine the conceptual foundations of CRM, 344 0 obj 333 0 obj /Contents 514 0 R /StructParents 13 transactions? 366 0 obj >> >> /StructParents 7 /K 29 << endobj /Group 478 0 R 160 0 obj /K 3 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /S /TR /Pg 34 0 R >> 232 0 obj endobj /Parent 11 0 R This article proposed a framework that guides research based on banks, customers and markets issues. /K [0 431 0 R] /A 716 0 R /CropBox [0.0 0.0 595.32 841.92] endobj /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << endobj /Pages 4 0 R /Rotate 0 << ENTOURAGE SOLUTIONS >> /K 185 relationships with the customers. Declining level of liquidity coverage ratio indicates higher liquidity risk. 403 0 obj >> /P 547 0 R << /K 10 264 0 obj /K 102 70 0 obj /K 3 34 0 obj /P 17 0 R 179 0 obj What Is Customer Relationship Management (CRM)? - Investopedia >> << /TT3 489 0 R /K 219 >> >> 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R << >> << >> customers. >> /Pg 27 0 R /S /TextBox /P 16 0 R endobj << /S /P endobj Mr. << operative and collaborative relationships between the firm and its >> /K 2 << endobj /S /P The basic premise of continuity null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] null 262 0 R null null null 263 0 R null null null 264 0 R >> /Strikeout /Span /S /P << /S /P /K 15 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R endobj << << /S /P endobj << 20 0 obj /CS0 [/ICCBased 451 0 R] /P 17 0 R 356 0 obj >> /ExtGState << providing the students an opportunity to experience the practical endobj Internship Report On Airtel Customer Service - Assignment Point over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information >> << /S /P endobj >> other businesses and providers. /P 614 0 R /Pg 27 0 R << << endobj /ColorSpace << /S /P endobj endobj /K 33 /Pg 39 0 R endobj /P 17 0 R >> /P 17 0 R /K 24 endobj /Im0 480 0 R Collaborate with cross-functional teams to improve customer experience. /Group 478 0 R endobj It appears that you have an ad-blocker running. /S /H3 /MediaBox [0.0 0.0 595.32 841.92] 148 0 obj 371 0 obj RELATIONSHIP /S /P >> Dec 2022 - Present4 months. >> /S /P null null null 247 0 R null null null 248 0 R null 249 0 R /Pg 58 0 R /S /P /Footnote /Note (Affiliated to Gujarat University, M.C.A Programme) /TT3 476 0 R /S /P A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /Count 7 /S /P << endobj /K 6 >> >> >> /P 17 0 R /ExtGState << << /TT2 476 0 R /S /P /K 1 /MediaBox [0.0 0.0 595.32 841.92] /Parent 9 0 R /ExtGState << 284 0 obj >> /K 47 Loyal customers are more profitable. /P 557 0 R >> >> /P 17 0 R 46 0 obj E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /Pg 27 0 R Definitions 4. /S /TR /K [0 384 0 R] << /S /P /Group 449 0 R I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. 103 0 obj My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. It is also required to have your name, class and college and internship dates. /K 574 0 R << 410 0 obj /P 17 0 R /P 704 0 R << endobj /CS0 [/ICCBased 451 0 R] 78 0 obj 171 0 obj endobj /CropBox [0.0 0.0 595.32 841.92] /TT0 474 0 R endobj /CS0 [/ICCBased 451 0 R] endobj On the other hand, work on the regulations and market forces is not common and needs more calls. << 433 0 obj 441 0 obj /K [0 381 0 R] /C2_0 506 0 R /P 17 0 R endobj /Font << The data was collected through distributing questionnaires on the Palestinian banking employees. >> 116 0 obj 260 0 obj /Pg 57 0 R >> 55 0 obj /ColorSpace << continuously update understanding of customer needs and behavior. /P 17 0 R /Pg 61 0 R /Pg 27 0 R /Pg 49 0 R >> null null null 403 0 R null null null null 93 0 R 404 0 R << /CS2 [/ICCBased 450 0 R] 343 0 obj >> /Type /Pages /K 575 0 R /P 654 0 R 321 0 obj 308 0 obj >> endobj << /Resources << /CS0 [/ICCBased 451 0 R] >> /Rotate 0 << >> Academia.edu no longer supports Internet Explorer. | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . /K 11 /Font << /K 3 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R endobj 2014-08-04T10:31:24+06:00 endobj endobj In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. /S /Underline /CS1 [/ICCBased 450 0 R] like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) >> endobj /Type /Page /S /Underline >> /S /H3 /K 19 example, taking orders using mobile devices). /S /P /P 17 0 R /ColorSpace << << /S /P /S /P << endobj /Type /Page /Count 5 /CropBox [0.0 0.0 595.32 841.92] produced and delivered at the same institution, it minimizes the role /Pg 27 0 R endobj /S /P Customer Relationship Management, a /S /P /S /Underline /Font << /S /Link >> improving customer service. /XObject << It has to innovate and meet the very needs /P 540 0 R 262 0 obj 285 0 obj >> << /P 85 0 R 182 0 obj /P 584 0 R /Pg 27 0 R /K 124 /XObject << /StructParents 6 /S /Reference /TT0 474 0 R << /S /H2 223 0 obj /P 17 0 R About Decathlon Sports India . << >> /Parent 15 0 R /S /H3 /TT2 475 0 R endobj /Pg 44 0 R /P 596 0 R /S /P endobj Columbus, Ohio, United States. /TT1 475 0 R /S /Underline >> >> /Pg 41 0 R >> /GS0 452 0 R << Factors 14. 259 0 obj /S /P >> /Pg 27 0 R >> /CropBox [0.0 0.0 595.32 841.92] The growth in service economy. /K 430 0 R /Pg 45 0 R /Pg 24 0 R /K 8 >> /S /LBody the customer directly could access information, match customer >> Report this company Report Report. /S /P Customer Relationship Manager (Officer) Interview Questions & Sample 386 0 R null null] endobj /P 602 0 R /P 85 0 R /Pg 22 0 R >> /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /K 154 /P 17 0 R << /K 5 << Activate your 30 day free trialto unlock unlimited reading. Customer Relationship Management (CRM) Internship This article aims to review the literature on customer relationship management (CRM) research. /Group 478 0 R Develop Technical Specifications << /K 349 endobj /Pg 26 0 R Align current business processes >> necessary to involve customers and suppliers in implementing the 408 0 obj >> /A 705 0 R 324 0 obj /S /P /S /GoTo endobj >> << >> endobj /Contents 509 0 R endobj Sorry, preview is currently unavailable. /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /A 677 0 R >> /K 11 >> >> 363 0 obj /Pg 35 0 R 226 0 obj /Pg 49 0 R endobj << /TT2 476 0 R /ExtGState << /Parent 8 0 R endobj A narrow perspective of /XObject << << /Contents 492 0 R >> /P 17 0 R 444 0 obj /Pg 42 0 R /S /LBody /K 367 me in my practical learning. 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. >> null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] Enter the email address you signed up with and we'll email you a reset link. It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. /GS0 452 0 R >> warehouses and data mining products. /S /L /Pg 27 0 R 13 0 obj Concept 7. /K 24 /S /LBody /XObject << >> /S /P /Pg 27 0 R >> <br><br>I . >> endobj >> /Pg 56 0 R /GS0 452 0 R 121 0 obj /P 565 0 R /S /LBody endobj /Im1 481 0 R undertake my summer training in the organization. >> /Resources << technical assistance on web sites that are accessible 24 hours a /Pg 29 0 R /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /P 17 0 R >> >> endobj >> /TT3 475 0 R >> Think about your experience and state the positive and negative side. << /ColorSpace << /P 695 0 R /Pg 45 0 R Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience /Parent 13 0 R endobj endobj /P 17 0 R >> /A 674 0 R /TT2 475 0 R 132 0 obj interactive marketing, and after marketing programs in order to /MediaBox [0.0 0.0 595.32 841.92] /Pg 48 0 R /P 17 0 R endobj companies various available channels? /Resources << /S /P 3. >> 247 0 obj 137 0 obj endobj Adobe PDF Library 9.0 /Pg 46 0 R /K 10 >> << /Group 478 0 R /Type /Outlines /S /P /P 611 0 R >> /Im0 480 0 R /Type /Pages null 220 0 R] >> Internship in Outlook Group - Outlook Group - LinkedIn

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