department of housing maintenance contracts nsw

You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. Public housingNew South WalesMaintenance and repair. Home building contract for work between $5,000 and $20,000 Suitable for trade work, maintenance and repair work as well as smaller alterations or improvements likely to cost less than $20,000. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. Please call the Police Assistance Line first to report vandalism before calling the Maintenance Line. NSW Ambulance Customer Service Attendant EOI Management and Support NSW Public Service Recruitment Pools NSW Trains . We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. Access eRepair, understand what changes you can ask for or make to your home, or request maintenance, DCJ contractors will need to enter your home to carry out maintenance work and perform inspections, From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas usage costs, Maintenance work information for DCJ Housing tenants, An online service for DCJ tenants to lodge non-urgent home maintenance requests, DCJ assists eligible tenants and approved applicants to modify their home to help them live independently, How to report maintenance issues and request permission for home alterations, As a DCJ tenant, you may make changes and alterations to your home, You can request a modification to your home to help you live independently, Information for occupational therapists completing a property assessment for a DCJ Housing client, DCJ tenants can apply for approval to perform decorative painting in their home, DCJ tenants can only install a pay TV connection with approval, How to request repairs for your home or report vandalism to your building, DCJ tenants can apply to install a permanent above-ground pool, or an inflatable or portable pool in their backyard, Rate your maintenance experience and view current ratings for our maintenance contractors. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. The deadline for applications is February 21, 2023. Property and Development NSW (PDNSW) Environmental Service Group (ESG) is managing this NSW Government-first initiative which is funded in partnership with the Office of Energy and Climate Change. This is a binding contract under the Residential Tenancies Act 2010, so please read all terms and conditions carefully. If you live in one of these properties, please refer any maintenance matters to the owners real estate agent, using the contact details we provided to you when you started your tenancy. The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. Find housing services in Queensland including information to help if you are homeless, experiencing domestic and family violence or a young person looking for somewhere to live Information, support and tools for Queensland business owners and industry sectors. 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . Access Department of Customer Service information, Department of Customer Service Register of government contracts, Department of Customer Service Code of Ethics and Conduct, Celebrating 10 years of Australian Consumer Law. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. Contract Award Notice ID. Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. A contractor will contact you to make an appointment for an inspection and/or repair to take place. Our Department of Defence Northern NSW Contract has achieved certification of the Asset Management System to the Standard ISO 55001:2014 In doing this, we support the operational, recruitment and retention goals of the Department of Defence. For any questions, please email procurement@dha.gov.au. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. Maintenance Contracts The NSW Federation of Housing Associations (the Federation) welcomes the opportunity to make a submission in response to the inquiry into the management of NSW public housing maintenance contracts. You can do a licence check online through the Fair Trading website or call 13 32 20. View all our monitor vacancies now with new jobs added daily! Federal Housing Administration Insures $46.9 Million Mortgage to Preserve Affordable Housing in Chicago, Illinois. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Community housing tenants. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Your chosen builder or tradesperson must give you a written contract if: the contract price is over $5,000 (including GST), or the contract price is not known, is for the provision of labour and materials by the contractor the reasonable market cost of which is more than $5,000 (including GST). We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued We may decline your request if the maintenance type is not our responsibility. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. Read more about response times for maintenance and maintenance staff at your home. An emergency is the only time maintenance staff can enter your home without your permission. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. Your rating will help us improve the website. The U.S. Department of Housing and Urban Development (HUD) 's Office of Fair Housing and Equal Opportunity (FHEO) acts as the chief enforcer of the FHA. Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. Some repairs you may wish to report will be carried out as part of these planned maintenance. If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. Posted: 11/01/2022 Press Release # The caretaker period for the NSW Election commenced on 3 March 2023. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. agencies), or pursuant to Section 104(b) of the Native American Housing Assistance and Self -determination Act of 1996, as amended, ( Indian housing agencies). If you have any concerns about the condition of your property please contact your housing provider directly. $5 billion. after-hours (6pm6am, MondayFriday, weekends, public holidays): call 1800 808 107. people's lives, health or safety are at risk, your account number (rental agreement number), included on letters from us, on your rental payment slip and on your account statement, your contact number for the tradesperson to call you to arrange access, details of the repairs needed, as the more we know about the problem, the easier the tradesperson can resolve it. All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. Privacy Policy and We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. For any questions, please email cmt@dha.gov.au. Email: nswbuy@treasury.nsw.gov.au Phone: 1800 679 289 Hours: 8:30am - 5:00pm, Monday to Friday For general enquiries, feedback, complaints and compliments. endstream endobj startxref Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. of critical infrastructure projects in 2021-22. endobj The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. These contractors also respond to any reported lift outages or service disruptions on an urgent basis, to minimise inconvenience to residents. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. The list was initially established through a formal open tender process in 2010 ( DETP1028 ). The caretaker period for the NSW Election commenced on 3 March 2023. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. NSW Public Works staff servicing every corner of regional and rural NSW The contracts are published on the Government tender's website launch. Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . If they determine repairs are needed, the work is generally undertaken between 4 hours and 20 days. % This is particularly important if there is likely to be further damage if the repair is not completed quickly. A further $1.669 million investment has been approved to extend the program to February 2022. Don't miss out on this rare opportunity to secure this rare unique parcel of vacant rural land located in the peaceful suburb of Londonderry NSW. for more than 300 client partners > 500. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and Contractor. This inquiry is no longer receiving submissions. r["M V+)2aV4Y,7HK0GQD&Pda(E(dIY\ jb|O/_}9{ h"` ,',2`yw0dbE]g4B/uDeQi It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. We appoint contractors to our panel via Austender through our rolling tender program. AQxHV:Uz h$Ydy:gsnt%,y0);. The government also leases a smaller number of properties from private owners to use for public housing. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. Your rating will help us improve the website. xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises 1 0 obj hz $CIh &{ a$yAJ&M` } Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. 3. To do this, the timing of repairs and maintenance jobs is determined in a fair and equitable way with a priority focus on safety, security or resident wellbeing. The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. 2 0 obj In doing this, we support the operational, recruitment and retention goals of the Department of Defence. In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. What happens when you report a maintenance request will depend on what is to be repaired, how it happened and who actually owns the property. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. We work with local businesses and communities, and we . <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . %PDF-1.6 % Residents are encouraged to immediately report any faults with the operation of a lift or lifts in their building to the Maintenance Line on 1800 422 322 or use the lift maintenance call number shown on the panel inside each lift. 0 We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. Public Accounts Committee. Thats why we have compliance officers in the field every day checking the work of our contractors. However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. Various routine checks and servicing is completed to all lifts in our properties on a monthly basis. The contracts are published on theGovernment tender's website. Notley-Smith, Bruce. The maintenance contractor will ask questions about the maintenance issue to determine the appropriate trade and action, and its priority based on the criteria of safety, security and the wellbeing of tenant. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. The NSW Government has also made additional investment into social housing maintenance, in response to the COVID-19 pandemic. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. We appoint contractors to our panel via Austender through our rolling tender program. Series: New South Wales. 5Counterpoint Community Services INC and South Sydney Community Aid, No. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. The independent valuers engaged are active financial members of the Australian Property Institute in the state or territory in which the property is located. 3227 0 obj <>stream We have firm budgets for maintenance and are required to closely manage our finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. Thursday, April 21, 2022. This site is protected by reCAPTCHA and the Google As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. Make sure you have a pen ready to write down the job reference number for your maintenance request. Government procurement advice and assistance. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. Around 640,000 maintenance requests were received and actioned in 2020/21. You will need to give the event number to Maintenance Line staff when you call to request a repair. Help us improve the content on our website or tell us what is working really well. I was a Police Officer with the South Australian Police Department for 30 years, working in and with Indigenous communities for 14 years. The agency and its contractors may pay to maintenance laborers and mechanics no less than the wage rate(s) indicated for the type of work they actually perform. Online Maintenance Request Form. the Police Crime Report Number if the damage has been caused by another party and reported to the police. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. Your rating will help us improve the website. This submission has been developed in consultation with our . In the interest of transparency, and for your convenience, below are dashboards of the most requested data. Communities and Justice, NSW Department of . Category (based on ) 72000000 - Building and Facility Construction and Maintenance Services. Information to tell us When you request maintenance, tell us: More information. We spend more than $1 million per day on repairing and maintaining homes. The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW.

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