giant eagle complaints
Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I have been going back and forth with customer service about a $10 bonus perk i never got. Is this your company? You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. comment. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Not only is it not obvious to this pharmacy but its oblivious to them. Be the first to write a review for Giant Eagle Supermarket. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Never had such a bad experience before. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. I would give no stars but a minimum of one star is needed. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. She rudely told me to re-up order my food and wait in line again. I gave this store a lot of business - Never Again! Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. The public deserves better than the service that GE provides. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. I placed an online order for a cake at your location in cleveland on Chagrin rd. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Good MorningThe consumer's request was filled in December, however, it appears they never received it. They bring them out and put them in your truck for you. Hello ********* Older lady mid 50s, blond curly hair, blue eyes. It's not hard to be a decent human being. The organic section isn't huge at this store. Depending on your role and location, you might qualify for all or some of the following benefits. Thank-you; Sincerely Rosemary Hiler. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. 6932 West Central Ave, Toledo, OH 43617. I would like to be refunded for the costs of the product I never got. I realize that's how it works. All the time. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! And the person who answered was named Morgan, a female. Never go there again! Giant Eagle Grocery - Central Percentum Giant Eagle. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Procedure is simple and painless and the staff is ALWAYS pleasant. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Are u serious?!? i have to go back to the website to send a reply. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Like im bothe ring you! No courtesy phone call from this pharmacy to even tell me of this change whatsoever. My husband **** called their customer service two days later and was informed that I had to call. Desired outcome: If y'all know what store this is then you know what goes on there. For example, pharmacy business hours are 8a-8p. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. good bye giant eagle. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: 5.0. Read full review of Giant Eagle and 1 comment. I just don't understand how this could happen. Of the others, I choose G.E. She said too bad, you need to wear a mask or we can't check you out. ( im on a fixed income its important! Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. plus-circle Add Review. Shed light on the availability of medication needs brought to someones attention. Check out charged $16.99. DOWNLOAD OPTIONS download 1 file . Information provided by various external sources. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. This complaint was posted by a verified customer. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Hello Shop & Save. The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle Customer Service Complaints Department I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Unknown, 2 Complaint(s) Job Work/Life Balance I went to Giant Eagle in Washington Pa for vaccines. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! I'll have to find another establishment for my future meat needs. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Then I called. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Too bad. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. My parents come here to get produce, and they got me into the habit, too. They never want to cut the meat that's available. I am first off disappointed by the new renovation. show of laziness coming from the higher ups. Thank you. It's a stupid idea to stop the weekly mailers. 814-734-5036 Giant Eagle Pharmacy. Absurd! Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Phone number +1 412 914 0830. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I did. Kitchen employees told me to go to cashier to have it removed. The average employee at Giant Eagle makes $27,418 per year. I wanted 2.5lbs User; Business User; . I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Note that complaint text that is displayed might not represent all complaints filed with BBB. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. We would like to show you a description here but the site won't allow us. I shop frequently at the Painsville OH location. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. We use dedicated people and clever technology to safeguard our platform. Claim it and get a lot of features. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Spacious and very clean store. It has been a reoccurring issue monthly. Giant Eagle, Inc. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. all that "but COVID" bull$#*! Giant Eagle.. Canfield Ohio The next best thing would be some sort of response just so I know you are aware of my issue. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Giant Eagle Company. Giant Eagle's Customer Service is despicable! It's more of an inconvenience than a convenience. I've never been treated so poorly by the Mgr. The first transaction that I did online in fact, did go through. Highly disappointed! Jan 26 2021 This complaint was posted by a verified customer. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Everyone is so polite and friendly. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Order submitted Dec 15. I get another sticker for my window. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. I'll go to Kroger's from now on. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval Rude staff Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Quick Look: Dead Rising 3: Operation Broken Eagle : Giant Bomb : Free Wedge-tailed eagle - Wikipedia Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . I always pump 30 gallons of fuel (their limit for a perks redemption). That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. 1.0. The kitchen manager needs fired. So they make you think you must buy 4, but no, only one is enough. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I suggest that customers avoid this location as long as this individual is working here. GAS. Time: 1:28 I paid for a SHOWROOM car wash and parts of my car weren't even touched! The service has always been rude, but now they have become even worse. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I through away the bananas and food that shouldn't be wiped off. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews Made formal complaint with Customer Care. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Close it down! And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! She was rude and said nothing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. somehow the fuel perks vanished . I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. 1. It was for curbside pick up. He blewup at me " i was just trying to help" i said in a very rude way! It was on a Tuesday. I flipped. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Giant Eagle Reviews by 17 Employees | AmbitionBox Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I've ordered cakes before with images on top but they where sprayed directly on the cake. Table of Contents show. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Click here to get notifications about new complaints of Giant Eagle. 8% of Giant Eagle employees are Hispanic or Latino. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. So i activated an offer for spend $150 get $10 bonus. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Then, i went in. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Learn how the rating is calculated 1 complaint. Columbus ,ohio. Great service on Curbside Pickup in Erie! Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Giant Eagle on the App Store I tell them it stops when the tank is full. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Giant Eagle expands discounts to products nearing 'best-by' date to I called the store. Ripoff Report Needs Your Help! 2412 customer reviews of Giant Eagle. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. It's sad to see that people will accept eating a piece of edible paper. UPDATE: As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. The cake had an image I had selected from your website. I ordered my food and got my receipt. We will forward their concerns to the pharmacy and regional leader. Pay is not enough and they use you as a tool rather than a hard working human being. Giant Eagle refused and told me to contact Columbia. This is the email I received 12/14/22: What happened to integrity and company loyalty. I never got it and spent $212.13 i can see. 3. Questions Post Question There are no questions yet for this company. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. I even ask someone to get one out for me but they would not. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Verification can help ensure real people write reviews about real companies. Overpriced! Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Everyone I talk to keeps telling me they will get back with me the next day. Giant Eagle has extremely terrible customer service. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Giant Eagle Grocery Store Hours and Location info near Indianapolis. Working at Giant Eagle | Glassdoor This is unacceptable. Get the food ad on the mailers. I went to get a replacement today and it was almost $200. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Every single prescription that is filled here is billed wrong. Look at your competition! In recent years they've started carrying more organic and vegetarian products, which is great. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. They were VERY rude to say the least, there was no need for it. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. BBB Business Profiles generally cover a three-year reporting period. Desired outcome: Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Moraine point giant eagle, buter county. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. 3, Report #1504161 . Get go in Washington PA on Wylie ave.. I have a family to feed and I am very upset. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I purchased 3- $100 gift cards via the Giant Eagle App. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Even the store manager was unaware that flu shot hours were limited! Maybe Pittsburgh City Council can wake you up.